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Customer Service Representative - State Farm Agent Team Member

Full Time in Philadelphia, PA

Responsive recruiter
Benefits
  • Health insurance stipend
  • Licensing paid by agency
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Company parties
  • Flexible schedule
ABOUT OUR AGENCYI have proudly operated my State Farm Agency for over 32 years, consistently ranking as a top producer and a leader in Auto & Fire Growth. My team currently consists of eight dedicated members, and I take great pride in having mentored four former team members who have gone on to open their own successful State Farm agencies.
Located in the heart of South Philadelphia, our office is easily accessible via the Broad Street subway line. We foster a supportive and goal-driven work environment, with perks like dress-down Fridays and a culture that encourages both personal and professional growth.
If you're looking for a workplace that values development, teamwork, and success, we’d love to have you join us!
ROLE DESCRIPTION
As a Customer Service Representative - State Farm Agent Team Member with Paul Hoffman - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
How to Apply
Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you!
Paul Hoffman - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.
Compensation $45,000.00 - $55,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

  • Make a difference in your community every day.

  • Gain confidence and grow your dream career.

  • Earn benefits and rewards that are second to none