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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Merrick Centola

September 16, 2026

5  out of  5
rating by Merrick Centola
"This office is amazing and super friendly! Highly recommend!"
We responded:
"Thanks so much for the fantastic rating, Merrick! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Danielle Rosetti

September 15, 2026

5  out of  5
rating by Danielle Rosetti
"I spoke with Matt today about upgrading my insurance, getting new coverage, and navigating the situation with my totaled car. He was absolutely amazing! He was incredibly knowledgeable, patient, and relatable, and he made what could have been a stressful process feel so straightforward and manageable.

Matt guided me through everything, shared helpful tips, and helped me understand the best route to take. It was so refreshing to speak with someone who genuinely knows their stuff and truly takes the time to help. I’m so grateful for his expertise and kindness. Highly recommend Matt!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Kylee Hickmott

September 10, 2026

5  out of  5
rating by Kylee Hickmott
"I received the support I needed so swiftly and joyfully! GOD BLESS not having to speak to an AI-bot and having a really lovely human on the other line of the phone. 10/10 recommend."
We responded:
"Kylee, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Philadelphia insurance team! - Your State Farm Agent, Paul Hoffman "
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Renee Weekley

September 1, 2026

5  out of  5
rating by Renee Weekley
"Matt has excellent customer service,
excellent performance, and patience always make me feel comfortable when asked a lot of questions
Give him 20 stars and a raise thanks"
We responded:
"Thank you so much for your wonderful feedback of us here at Paul Hoffman’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Paul Hoffman’s Insurance Team "
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Emmanuel Kamexe

August 20, 2026

5  out of  5
rating by Emmanuel Kamexe
"The guy was really nice and patient"
We responded:
"Emmanuel, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Philadelphia insurance team is always here and happy to help. "
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Idan Belkind

August 7, 2026

1  out of  5
rating by Idan Belkind
"If i could give 0 i would. Stay away"
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Luca Santangelo

August 4, 2026

5  out of  5
rating by Luca Santangelo
"This office is very thorough and accommodating. They will spend as much time as possible with. They explain everything in detail. Never leave confused at all"
We responded:
"Luca, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Wesley Miles

August 3, 2026

5  out of  5
rating by Wesley Miles
"The customer service is unbelievable! The communication is seamless between team members and the response times are great! Best agency in the city!"
We responded:
"Hi Wesley, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Paul Hoffman’s team.  Please reach out to us if any questions come up!  - Paul Hoffman’s Insurance Team "
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Varun Bhatnagar

July 30, 2026

5  out of  5
rating by Varun Bhatnagar
"Libby is absolutely phenomenal! She's been so helpful and responsive with all of my questions, and has provided me with such a positive experience."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Erica Shumakeris

July 27, 2026

5  out of  5
rating by Erica Shumakeris
"Great service and great job"
We responded:
"Thank you for the 5-star review of Paul Hoffman’s team - we really appreciate your kind words! "
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colleen brady

July 23, 2026

5  out of  5
rating by colleen brady
"Libby has always been so extremely helpful whenever my family or I need help with policy and claims questions, new vehicle policies, and any other inquiry we’ve had to make!"
We responded:
"colleen, thank you for the amazing review! Our Philadelphia insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Paul Hoffman, your State Farm Agent "
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tori cavalli

July 16, 2026

5  out of  5
rating by tori cavalli
"went in with not a clue about getting my car insured and everyone in there was genuinely so kind and Jim especially was so so helpful, he has been working with my parents as well for years i highly recommend him to any first timers"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Philadelphia to know you had such a great experience with us. "
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Georgette easley

July 7, 2026

5  out of  5
rating by Georgette easley
"Matt has great customer service and everything went smoothly when I came to pay my bill."
We responded:
"Thanks so much for the amazing review, Georgette! We really appreciate your support here in Philadelphia . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Gene Carboni

June 29, 2026

5  out of  5
rating by Gene Carboni
"We have been loyal State Farm Insurance clients for years with Paul Hoffman and his dedicated team of professionals. The office handles our home, cars & business policies.
Recently, I had the pleasure of having Matt handle our new car insurance policy. He made the process of going from two cars to one simple and straight forward, explaining every step along the way.
We appreciate the team's attention to personal service."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Jessica

June 10, 2026

5  out of  5
rating by Jessica
"Libby is fabulous! She has literally handled my Auto insurance, Homeowner's insurance, multiple life insurance policies and spent a ton of time explaining my options and insurances in a simplified way that allows me to understand exactly what coverages I have, what's beneficial about each policy and what makes most sense for my budget. She has spent hours over the last few months to help make sure my family will be ok if something should happen to me. She has created 2 life insurance policies for me and done so while explaining everything...literally everything I need to know and how to update beneficiaries when necessary. She has adjusted my auto policies and saved me money every way possible. She has also handled my father's policies as well. LIbby is THE BEST! It is an acquired skill to be able to simplify such complex terms as life insurance and Libby has mastered that skill. The skill to adapt to your audience and provide examples you can understand without feeling confused is an experience Libby always provides. I hope she never leaves this Agency! Thanks Libby!"
We responded:
"Thank you so much for the 5-stars, Jessica! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Paul Hoffman’s Team anytime."
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Damita Watson

June 3, 2026

5  out of  5
rating by Damita Watson
"I had the pleasure of working with Libby. She was amazing. She took her time and she address all my concerns. Even when I prolonged getting back to her she still had patience with me. I enjoyed working with her and will absolutely do it again."
We responded:
"Damita, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Zucati Bullions

May 29, 2026

5  out of  5
rating by Zucati Bullions
"Paul Hoffman is a true professional! State Farm is the GREATEST!! 💯"
We responded:
"Hi Darryl Thanks for the kind words about my team. Thanks for your business."
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Munazza

May 28, 2026

5  out of  5
rating by Munazza
"Working with Paul has been great, he was very informative of my policy options and was cognizant of staying within my price point. I am pleased with my service."
We responded:
"Thank you for the 5-star review, Munazza! Here on State Farm Agent Paul Hoffman’s Team, we are proud to serve our community and appreciate your recognition. "
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Paul

May 26, 2026

5  out of  5
rating by Paul
"Above & beyond great service! Very courteous & professional staff. Garrett proactively suggested coverage solutions that not only fit my complex situation, but also saved me a significant amount in annual premiums. I wish I switched years ago!"
We responded:
"Thank you so much for the 5-star rating, Paul! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Sandra Korinchak

May 16, 2026

5  out of  5
rating by Sandra Korinchak
"In the 15 years since I moved to PA and first connected with this office, Paul Hoffman and his team have always been extremely helpful—clear, immediate answers, plus they always offer expert ideas/suggestions that help me (and keep my rates lower). Highly recommend this office! Today, Matt Corbett was very efficient and helped me solve my policy issues immediately. So great to feel secure with this team, no matter what/where life takes me."
We responded:
"Sandra thanks for the kinds words regarding Matt. Glad Matt was able to assist with your insurance policies. Thanks for your business!!!"
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Anatoly Shvarts

May 14, 2026

5  out of  5
rating by Anatoly Shvarts
"Grate service with Garrett ,"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Paul Hoffman’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Philadelphia ."
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Connor Frugoli

May 9, 2026

5  out of  5
rating by Connor Frugoli
"I worked with Garrett, who was super helpful! I was purchasing auto insurance for the first time and he was patient, kind, and extremely informative, and even helped me find a bunch of bundles that would decrease my rate. I absolutely recommend this team for your insurance needs!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Syreeta Lewis

May 6, 2026

5  out of  5
rating by Syreeta Lewis
"I’ve had the pleasure of working with the State Farm Paul Hoffman office since I first got my license, and my parents have been loyal customers for over 20 years. The service here is truly unmatched. It feels like having personal agents who genuinely care, support you, and always make sure you’re taken care of.
I’ve worked closely with Libby, Garret (awesome!), and Matt, and they’ve all been incredibly thorough, patient, and helpful. They’ve handled the million questions and constant policy updates from my husband and me with kindness and professionalism. They always keep us informed of any changes and respond quickly whenever we reach out.
This office is filled with amazing people who go above and beyond. I would recommend State Farm to anyone especially if you want the same outstanding experience my family and I have had for decades with the Paul Hoffman team."
We responded:
"Syreeta, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Paul Hoffman’s Team—we are always here to help!"
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Brian S.

May 4, 2026

5  out of  5
rating by Brian S.
"Always great service from Paul and his team. I highly recommend them."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Paul Hoffman’s Team! We deeply appreciate your kind words here in Philadelphia . "
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Lisa Tamborello

April 13, 2026

5  out of  5
rating by Lisa Tamborello
"I had an incredibly positive experience with the entire team at the Paul Hoffman State Farm office.

I was dealing with a particularly difficult and confusing situation, and from start to finish, the staff was nothing short of exceptional.

Everyone I interacted with was patient, knowledgeable, and genuinely committed to helping me understand my options.

I’m very grateful for their support and highly recommend this office to anyone looking for a team that is responsive, trustworthy, and truly cares about their clients."
We responded:
"Thank you so much for the 5-stars, Lisa! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "